Terms and Conditions

Effective Date: May 7, 2026
Last Updated: May 7, 2026

Welcome to OffGrid (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the OffGrid website, mobile application, products, services, software, and related platforms (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Eligibility

The Services are available to all users. If you are under the age of majority in your jurisdiction, you confirm that you are using the Services with the involvement or permission of a parent or legal guardian.

By using the Services, you represent and warrant that:

• All information you provide is accurate and complete.
• Your use of the Services complies with all applicable laws and regulations.

2. Orders and Payments

By placing an order through OffGrid, you agree that:

• All billing and shipping information provided is accurate.
• You are authorized to use the payment method submitted.
• Orders are subject to availability and acceptance.
• Prices may change without notice.

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.

3. Shipping and Delivery

Delivery times are estimates only and may vary depending on location, carrier delays, or other factors outside our control.

OffGrid is not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect delivery information provided by the customer.

Risk of loss and ownership transfer to you upon delivery.

4. Returns and Exchanges

Returns and exchanges may be accepted in accordance with our Return Policy.

To qualify for a return or exchange:

• Items must be unworn, unused, and in original condition.
• Return requests must be made within the stated return window.
• Certain items may be marked as final sale and are not eligible for return.

Refunds are processed to the original payment method unless otherwise stated.

5. Use of Services

You agree to use the Services only for lawful purposes.

You must not:

• Violate any applicable law or regulation.
• Interfere with the operation or security of the Services.
• Upload malicious code, spam, or harmful content.
• Attempt to gain unauthorized access to systems or accounts.
• Copy, modify, distribute, or reverse engineer any part of the Services unless permitted by law.

We reserve the right to investigate and take action regarding misuse of the Services.

6. Intellectual Property

All content, trademarks, logos, product images, designs, graphics, and materials associated with OffGrid are owned by or licensed to OffGrid and are protected under applicable intellectual property laws.

You may not reproduce, distribute, or use any materials without prior written permission.

7. Privacy

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection and use of information as described in the Privacy Policy.

8. Disclaimer of Warranties

The Services and products are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, OffGrid disclaims all warranties, express or implied, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

We do not guarantee uninterrupted or error-free operation of the Services.

9. Limitation of Liability

To the maximum extent permitted by law, OffGrid shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Shipping delays or carrier-related issues
• Unauthorized access to customer data

Our total liability relating to any claim shall not exceed the amount paid by you for the applicable order.

10. Termination

We reserve the right to suspend or terminate access to the Services if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction].

Any disputes arising under these Terms shall be resolved in the appropriate courts of that jurisdiction.

12. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.